03 Feb

Contact centers

The technology domains are: Multi Media Contact Centre Hosted Contact Centre Project management Infrastructure Supply Implementation Services IVR implementation Automatic call Distribution Technology consultancy Contact Centre Planning & Design Business Process Re engineering Application integration Service management AMC Support Contact Workforce Management C-SAT Reports & Analysis Quality Monitoring
03 Feb

Unified Communication

The technology domains are: IP Telephony Audio conference Video conference/Telephone Unified messaging Rich Media collaboration VOIP over wifi/3G Project management Infrastructure supply & Deploy VOIX (IP PBX) Technology consultancy UC planning & Designing Application integration services Service management IP voice Audit & optimization IP communication NW management
03 Feb

The benefits of replacing your old PBX with an IP PBX

Categories PBX
What is an IP PBX? An IP PBX is a complete telephony system that provides telephone calls over IP data networks. All conversations are sent as data packets over the network. The technology includes advanced communication features but also provides a significant dose of worry-free scalability and robustness that all enterprises seek. The IP PBX … Read more